Accessibility
Our company operates and promotes the issue of accessibility. We see the population with disabilities as a population with equal rights, entitled to enjoy full access to the property and services of the place and acting according to what is defined by the law and even more with the aim of helping people with disabilities to improve the quality of life and enable their integration into society in a way of respect, equality and independence. These adjustments are made subject to and in accordance with the provisions of the Law on Equal Rights for Persons with Disabilities (1998) and the regulations pursuant thereto.
Statement update date January 3, 2025
Accessibility arrangements in the company
Over the past few years, the company has been carrying out a regular work program in order to allow easier access to the place. The decisions made reflect its commitment to society and the community in order to facilitate accessibility for the disabled.
If while browsing the site you encountered a difficulty regarding accessibility, the company’s accessibility team is at your disposal in a variety of channels for inquiries regarding accessibility issues, we will be happy to receive your feedback.
Details of the accessibility coordinator in the company For inquiries, suggestions and requests regarding accessibility in the place and its surroundings, please contact:
Accessibility arrangements on the website:
This website complies with the requirements of the Equal Rights for Persons with Disabilities (Service Accessibility Adjustments), 2013.
The accessibility adjustments were made according to the recommendations of the Israeli standard (TI 5568) for content accessibility on the Internet at level AA and the international WCAG2.0 document.
The tests were tested for the highest compatibility for the Chrome browser.
The site provides a semantic structure for assistive technologies and support for the accepted usage pattern for operating with a keyboard using the arrow keys, Enter and Esc to exit menus and windows.
Adapted for display in common browsers and for use on the mobile phone.
In order to get the best browsing experience with screen reader software, we recommend using the latest NVDA software.
Documents or videos uploaded to the site before October 2017 may not be fully accessible. If you come across such a document or a video, you can contact the company’s accessibility coordinator and we will make the information available to you.
Providing information in an accessible format
The company provides its customers with the option of receiving information in accessible formats.
The delivery of the information is free of charge and intended for people with disabilities. For inquiries and information on accessibility, you can contact the company’s accessibility coordinator whose details appear later in the statement.
Ways to apply for requests and suggestions for improving accessibility at one of our branches and/or at the customer service center:
It should be noted that we continue our efforts to improve the company’s accessibility as part of our commitment to allow the entire population, including people with disabilities, to receive the most accessible service.
If you encounter any problem or malfunction regarding accessibility, we would appreciate it if you would inform us of this and we will make every effort to find a suitable solution for you and deal with the malfunction as soon as possible.
If you found a fault, or if you don’t get along with the accessibility interface, or if you have ideas for improving it, we’d love to hear from you.
By clicking on “send feedback” and tell us about the user experience on the site.
In addition, you can contact the email address above.
